My Samoa Customer Reviews

Don’t Just Take Our Word for it…

Finding a travel company you can trust to provide the best product and quality service isn’t easy. That’s why at My Samoa, we take our customers’ feedback seriously. As our chief priority, we believe our customers deserve world-class customer service right from the beginning of the booking process, until you return home. To maintain this, we survey each customer via the independent global reviews site, Feefo. We’re proud to say, the results speak for themselves. In 2018, we were awarded the highest Feefo accolade—a Gold Trusted Service Award for consistently maintaining an over 4.5-star rating average! Need more proof? Read up on what our customers have to say below or view all of our customer reviews.

Amazing service

The My Samoa consultant was amazing to deal with! She was very prompt with replies to any of our questions and requests. We can’t wait for our holiday to come around.

Elise – 2018


Very helpful

I found the service beyond reproach when booking and later dealing with My Samoa consultants. They were always friendly and helpful.

Maryann – 2018

Can’t wait to go on our holiday

Our consultant just made buying our holiday easy. She was very switched on and professional but also charming and caring. We are an older couple and we found dealing with My Samoa very reassuring.

Gayle – 2018 

Great price for our holiday package and great customer service

Not only did we get an excellent price on our holiday package but the customer service has always been first rate – professional, friendly, efficient and helpful – everything you need in a travel agency.

Janelle – 2018

Highly recommend!

Our My Samoa consultant was so helpful. Within just a few emails she returned an itinerary that was exactly what we were after and with prices far cheaper than we ever could have organised ourselves. The option to pay instalments also made it easier to budget and pay for our honeymoon and wedding at the same time.

Shannon – 2018

Helpful, fast & friendly

Extremely helpful, happy to change the package to suit our requests and were always in close contact and never hard to get a hold of.

Tom – 2018

Great service

Efficient, friendly and got everything sorted for us in a very short time frame.

Matt – 2018